Printed Book

Knowledge Management in Public Administration: critical success factors and recommendations

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Modern tax administration in Germany is flooded with information due to its complex environment. This study analyses the knowledge management system of the German tax administration, based on a holistic approach. It considers all influencing dimensions, namely organisational, technological and human dimensions. The major theoretical framework is provided by Nonaka and Takeuchi (1995) and Yang and Maxwell (2011) for the organisational dimension. Moreover, Gable et al. (2008) provide success factors for the information technology. The literature review describes success factors for a successful implementation of a knowledge management system based on cumulated best practices of König (2011), Back et al. (2008), Heinemann et al. (2010). The quantitative research methodology allowed a generalisation and a deduction of the findings to issue specified and grounded recommendations.

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Ketersediaan

Informasi Detail

Judul Seri

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No. Panggil

658.4 Sej K

Penerbit

: Anchor Academic Publshing., 2012

Deskripsi Fisik

76 hlm.; 22 cm.

Bahasa

English

ISBN/ISSN

9783954890293

Klasifikasi

658.4

Tipe Isi

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Tipe Media

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Tipe Pembawa

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Edisi

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Subjek

manajemen eksekutif
administrasi publik

Info Detail Spesifik

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Pernyataan Tanggungjawab

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Versi lain/terkait

Lampiran Berkas

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